Schedule

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Monday, October 16, 2017
7:30am to 8:30am Registration and Breakfast
8:30am to 8:45am Opening Remarks

David W. Bates, MD, MSc

Keynote Address

8:45am to 9:35am On Erring and Caring: Accelerating Freedom from Harm

Patricia McGaffigan, RN, MS, CPPS

Session Block 1

9:45am to 10:30am 1A: Interactive Workshop: How to Plan and Facilitate a Productive Meeting

John Rossi, MBA, and Keith Murphy

9:45am to 10:30am 1B: Nursing Engagement and Partnership: Periop Quality and Safety

Lisa Morrissey, DNP, MBA, RN, NEA-BC

9:45am to 10:30am 1C: Just Culture

Christian Dankers, MD, and Ed Liston-Kraft, PhD, LICSW

10:30am to 10:45am Coffee Break

Refreshments provided

Session Block 2

10:45am to 11:30am 2A: Ambulatory Patient Reported Outcome Measures (PROMS)

Neil Wagle, MD, MBA

10:45am to 11:30am 2B: Initiatives to Reduce Patient Violence towards Staff

Christi Barney, RN, MSN, and Tayla Hough

10:45am to 11:30am 2C: Optimizing a Disclosure Program

Pat Folcarelli, RN, MA, PhD

Session Block 3

11:40am to 12:25pm 3A: Improving Outcomes through Patient-Centered Medical Homes

Asaf Bitton, MD, MPH

11:40am to 12:25pm 3B: Leveraging an EHR, Developing and Structuring Meaningful Decision Support for Physicians

Adam Landman, MD, MS, MIS, MHS and Adam Wright, PhD

11:40am to 12:25pm 3C: Lean in Everyday Work

Susan Langill, RD, LDN

12:25pm to 1:25pm Networking Lunch

Food and beverages provided

Session Block 4

1:25pm to 2:10pm 4A: Responding to the Opioid Crisis: Building an Opioid Program

Scott Weiner, MD, MPH, FACEP, FAAEM

1:25pm to 2:10pm 4B: Innovative Approaches to Reduce Cardiac Readmissions and Lower Costs

Akshay Desai, MD, MPH

1:25pm to 2:10pm 4C: How to Identify Waste to Increase the Value Delivered to Your Patients

Claire Massero, MS, and Kristen Sampson, MBA, MEd

Session Block 5

2:20pm to 3:05pm 5A: Improving Patient Outcomes through a Clinical Care Pathways Program

Casey McGrath, RN, MSN, and Caitlin Murphy, MPH

2:20pm to 3:05pm 5B: Creating a Patient Safety Net to Help Prevent Lung and Colon Cancer

Sonali Desai, MD, MPH

2:20pm to 3:05pm 5C: The Why and How of Successful Culture Transformation at a Primary Care Clinic

Stuart Pollack, MD

Keynote and Reception

3:15pm to 4:05pm Organizational Leadership in Quality and Safety

Ellen M. Zane, MA

4:15pm to 5:15pm Networking Reception

Join us for hors d'oeuvres, beverages, and conversation with colleagues and faculty

Tuesday, October 17, 2017
7:00am to 8:00am Breakfast

Keynote Address

8:00am to 8:50am Profound Learning Guiding Patient Safety in 2017

James B. Conway, MS

Session Block 6

9:00am to 9:45am 6A: Planning for the Inevitable: Lessons from MERS, Ebola, and Other Infectious Disease Outbreaks

Deborah Yokoe, MD, MPH and Michael Klompas, MD, MPH, FIDSA, FSHEA

9:00am to 9:45am 6B: Population Health: A Chronic Kidney Disease Case Example as a Model for Chronic Disease Management

Mallika Mendu, MD, MBA

9:00am to 9:45am 6C: Peer Support: Mitigating the Emotional Toll of Medical Errors

Jo Shapiro, MD, FACS

9:45am to 10:00am Coffee Break

Refreshments provided

Session Block 7

10:00am to 10:45am 7A: Lessons to Optimize a Service Excellence Program at a Community Hospital

Sarah Gardent, MBA and Katherine Santos

10:00am to 10:45am 7B: Actively Managing Hospital Assets through Analytics and Leadership

Rob Forsberg, MBA, and Shelly Anderson, MPM

10:00am to 10:45am 7C: Peer to Peer Assessment of AMC Quality and Patient Safety—A New Tool for Healthcare: Results from MGH and Johns Hopkins Pilot

Elizabeth Mort, MD, MPH

Session Block 8

10:55am to 11:40am 8A: Post-Acute Care

Kathryn Britton, MD, MPH

10:55am to 11:40am 8B: Meds to Beds: An Innovative Approach to Improving Medication Adherence at Discharge

Amrita Chabria, PharmD, MS and Laura Salomone Carr, PharmD

10:55am to 11:40am 8C: 3 Innovative Strategies to Involve Providers in Improvement Work

(Panel Discussion)
Karl Laskowski, MD, MBA, Jen Beloff, RN, MSN, APN, and Brian Cummings, MD

11:40am to 12:40pm Networking Lunch

Food and beverages provided

Session Block 9

12:40pm to 2:20pm 9-10A (Double session): Process Mapping Case Study: A Path to Spotting Improvement Opportunities in Your Area

Jonathan Baum, MBA, McGuire Kelly, and Katherine Santos
(Note: this session lasts for 2 periods)

12:40pm to 1:25pm 9B: Enhanced Recovery after Surgery

Peter Najjar, MD, MBA and Ronald Bleday, MD

12:40pm to 1:25pm 9C: Transparency and Patient Safety

Karen Fiumara, PharmD, BCPS, CPPS

Session Block 10

1:35pm to 2:20pm 10B: Innovative and Collaborative Approaches for Drug Therapy Management to Reduce Medical Errors

Katelyn Sylvester, PharmD, CACP, BCPS and John Fanikos, MBA, RPh

1:35pm to 2:20pm 10C: Overview of Population Health Management

Sree Chaguturu, MD

Closing Keynote Address

2:25pm to 3:15pm What Does It Mean to Meet Patients' Needs?

Thomas H. Lee, MD, MPH